Frequently Asked Questions

Ordering

How do I place an order?
Simply browse our range, add your chosen wheels to the cart, and proceed to checkout. If you need fitment advice before ordering, contact us and we'll help.

Can I change or cancel my order after placing it?
Please contact us as soon as possible if you need to make changes. Once an order has been dispatched, we are unable to cancel it.

Do you offer fitment advice?
Yes! We're happy to help you find the right wheels for your vehicle. Reach out via our Contact page with your vehicle make, model, year, and any specific requirements.

Shipping

How long will my order take to arrive?
Delivery timeframes vary depending on your location and product availability. Please refer to our Shipping & Returns page for full details.

Do you ship Australia-wide?
Yes, we ship to all states and territories across Australia.

Will I receive tracking information?
Yes, you'll receive a tracking number via email once your order has been dispatched.

Returns & Refunds

What is your return policy?
We comply with the Australian Consumer Law. Please visit our Shipping & Returns page for full details on how to initiate a return.

What if my item arrives damaged?
Please contact us within 48 hours of receiving your order with photos of the damage. We'll work quickly to resolve the issue.

Payments

What payment methods do you accept?
We accept major credit and debit cards, as well as bank deposit. A surcharge may apply to credit card payments to cover processing costs.

Is it safe to pay on your website?
Yes. Our checkout is secured with SSL encryption and payments are processed through trusted, PCI-compliant providers.

Still have questions?

We're here to help. Get in touch with us and we'll get back to you as soon as possible.